How Bos from Holland is preparing the company for the future with service for robotic mowers

Responding to changes and making an organization future proof can be quite difficult. We visited Bos Tuingereedschappen in Wassenaar to see how they make their business ready for the future.

The market is evolving and the robotic mower is indispensable. Henk Bos has responded to this trend. His company provides a full service concept for his customers. As Henk Bos calls it: "And precisely that service,  is the attraction of my company."

Customers often do not have all the knowledge about the use of products, such as the robotic mower. By looking at the car industry, Henk Bos was able to come up with solutions. Such as winter tire change, storage and unburdening people. He offers a maintenance deal from A to Z. Ultimately, the customer can determine how far he wants to go with the different service packages.
So, innovation and service are important when preparing your business for the future. Watching what other companies or industries do can also be usefull. 

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