Help us strive for perfection!
"The first step in exceeding customer expectations is knowing those expectations" Roy H. Williams
Thanks to the valuable opinions of our customers, we constantly improve the processes taking place at Kramp.
On this page we will show you how you can help us with this quickly and easily.
"The first step in exceeding customer expectations is knowing those expectations" Roy H. Williams
Thanks to the valuable opinions of our customers, we constantly improve the processes taking place at Kramp.
On this page we will show you how you can help us with this quickly and easily.
We are here for you
In each of Kramp's offices there is a team of people responsible for receiving and processing comments from customers.
How do we collect your opinions? Through surveys, emails, chats, after completing an order or action on your personal account and other initiatives. Below you can see all the ways you can share your suggestions with us.
Customer opinions are of fundamental value for the development and improvement of our activities. Thank you in advance for your help in this matter.
In each of Kramp's offices there is a team of people responsible for receiving and processing comments from customers.
How do we collect your opinions? Through surveys, emails, chats, after completing an order or action on your personal account and other initiatives. Below you can see all the ways you can share your suggestions with us.
Customer opinions are of fundamental value for the development and improvement of our activities. Thank you in advance for your help in this matter.
How can you help us?
Surveys
Surveys
Several times a year, we send customer surveys on various topics: assortment, customer service, shipping and others. You can participate and express your opinion. There are fantastic prizes to be won which some customers have already won!
We regularly send you e-mails or important information about our campaigns and offers. You can express your opinion at the bottom of these messages. Never received these emails and would like to receive them? Contact us at info.pl@kramp.com.
Feedback
Feedback
On the right side of the screen there is a red "feedback" button. By clicking on it, you can indicate what you think about a given page.
Emojis
Emojis
At the end of your order, return or warranty request, you can indicate whether everything went well. These reactions will be forwarded to our specialists.
Hints
Hints
When we introduce new features, we try to keep them simple and clear. Sometimes you need additional information, which you will find in the blue boxes. Follow the instructions and you will always be up to date.
Chat
Chat
In the lower right corner of the page you can chat with us.